[Q] Do you ship overseas?
[A] YES, of course.
[Q] How much does it cost to ship overseas?
[A] Yes, I offer international shipping and am happy to send my artwork worldwide. Currently, I ship to most countries, including North America, Europe, Australia, and many parts of Asia. If you have any questions or concerns about shipping to your specific location, please feel free to contact me for more information.
Please note: Import duties may apply depending on the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost. Customs policies vary widely, so we recommend checking with your local customs office for more details before placing an order.
[Notice for Customers in the Eurozone: Important Information for Purchasing Artworks Over 200,000 Yen]
When shipping goods valued at over 200,000 yen from Japan to an overseas destination, the transaction is considered an “export/import.” As a result, customers residing in the Eurozone may be required to have an “EORI Number (Economic Operators Registration and Identification).” For more details, please refer to the following link: [URL]
Generally, EORI numbers are not required for private individuals. However, we recommend checking with your local customs office to confirm whether one is necessary. Alternatively, you may proceed with your purchase at your own discretion, using the provided information as a reference.
Please note that if the artwork is being shipped to a business address, there is a possibility that an EORI number will be required. If an EORI number is not provided, there is a risk that the artwork may be held at customs, which could result in additional storage fees or delays in the customs clearance process. We kindly ask for your understanding and thank you in advance for your cooperation.
[Q] How long does it take for my package to be delivered?
[A] Delivery times vary by destination country and region. International orders typically arrive within 10 to 14 business days. However, customs procedures and local postal services may occasionally cause delays. Once your order is shipped, I will provide you with a tracking number so you can monitor its progress.
[Q] What shipping method do you use?
[A] I primarily use Japan Post EMS (Express Mail Service) for international shipping. EMS is known for its reliability, speed, and excellent tracking capabilities. This service offers:
- Door-to-door delivery
- Insurance coverage (up to a certain value)
- Online tracking
- Delivery confirmation
While EMS is typically faster than standard airmail, exact delivery times can vary depending on the destination country. Rest assured that I choose this method to ensure your artwork arrives safely and in a timely manner.
[Q] What payment methods do you accept?
[A] I currently accept payments exclusively through PayPal, which offers secure transactions and convenience for international clients. PayPal supports various payment options, including most major credit cards. For the latest information on accepted payment methods, please visit the official PayPal website. If you have any questions about the payment process, feel free to get in touch.
[Q] Do I need to frame the artwork?
[A] While framing is not mandatory, I highly recommend it for several reasons:
- Protection: A frame helps protect the artwork from dust, humidity, and accidental scratches.
- Preservation: Proper framing can significantly extend the lifespan of your artwork.
- Display: Framing enhances the overall appearance of the piece and makes it ready to hang.
I ship my artworks unframed to ensure safe transportation and allow you to choose a frame that best suits your decor. If you decide to frame the piece, I recommend using acid-free materials and UV-protective glass for optimal preservation.
[Q] How should I care for the artwork?
[A] To preserve your artwork, please follow these care instructions:
- Humidity: Keep the artwork away from humid areas, especially if it’s on paper.
- Scratches: Handle the piece carefully to avoid scratching the surface.
- Light: Avoid exposing the artwork to direct sunlight or intense artificial light, which can cause fading.
- Framing: I recommend purchasing a frame that fits the size of the artwork for protection.
- Cleaning: To remove dust, gently use a soft, clean makeup brush. Avoid using water or cleaning solutions.
For optimal preservation, consider using UV-protective glass when framing and maintaining a stable environment with controlled temperature and humidity.
[Q] Do you offer discounts?
[A] As an independent artist, I generally maintain fixed prices for my artwork to ensure fair value for all collectors. However, I understand that each situation is unique. For inquiries about multiple purchases or special circumstances, please feel free to contact me directly. I’m open to discussing your specific needs.
For gallery owners or art professionals, different arrangements may be possible. Don’t hesitate to reach out for a personalized conversation.
[Q] Do you offer your artwork for use as cover art for music albums?
[A] Thank you for your interest in my artwork. At present, I do not offer my pieces for use as album cover art. My primary focus is on creating artworks for personal collections and exhibitions.
However, I understand that art can inspire various creative projects. If you’re interested in my work for other purposes, please feel free to contact me directly to discuss potential collaborations or licensing opportunities.
[Q] Do you accept custom orders?
[A] My pencil drawings are deeply personal creations, driven by my own thoughts, emotions, and inspirations. I create them freely, following my artistic instincts, and I generally do not accept commissions for specific projects.
That said, I am open to discussing select opportunities, particularly those that align with my artistic vision or present unique challenges. While my main focus is on producing work for my own collection, I occasionally consider collaborations or special projects that resonate with me.
If you have a proposal that you believe aligns with my art, feel free to reach out, and we can discuss the possibilities.